NEW YORK LEMON CHEESE CAKE
NEW YORK LEMON CHEESE CAKE
Love at first bite with our handcrafted classic red velvet cake and 28% white chocolate shell redefine what it means to savour sweetness. Sharing is caring spread a delicious love with Easter holiday spirit.
Item must be pre ordered. Collection will be from the 24th of March.
NOTICE: Best to use within 8 days of purchase
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- Email: secrettaart@gmail.com
Return policy
Return policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at secrettaart@gmail.com. Please note that returns will need to be sent to the following address: 226, Rectory Road, Gateshead, Tyne And Wear NE8 4RP
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at secrettaart@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at secrettaart@gmail.com.
Made with love❤️
Personalised elegance underpins everything we do. We pride our-self in creating bespoke cakes designs tailor-made to suit the needs of your big occasion.
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Always Authentic!
All food items which are sold by us are created by us and made for you!
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Excellent Experience.❤️
With just a superpower spoon and a Secrettaart patisserie, you can have a magical experience!
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Pre-order Available!
Have a special day coming up? Well we offer Pre-order of cakes and patisseries, ready for your birthday, wedding etc.
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Your Satisfaction.❤️
At Secrettaart our goal is to ensure you are happy with your patisseries no matter what!
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